Monday, October 11, 2010

define valet

search online and one of the definitions you'll run into is this:
"Parking arrangements provided by a commercial establishment, such as a restaurant, whereby patrons leave their cars at the entrance and attendants park and retrieve them."


bottomline it is an extra service for added convenience to avoid the hassles of having to find your own parking space in a commercial area. Apparently, our idea is different than those in MOA. If you tell someone who had to put up with a 2hour traffic, rounded up the place twice already to look for a parking space and is running late for an event that they can try another "valet area" since the one you queued up for is already full, you're pretty sure to get somebody pissed off. This is especially if that someone came across an empty parking lot reserved for valet parking and the guard at the area referred you to the exact place telling you that it's already full. Don't even try to argue that if the two valet areas are not separate how would you know where your car is parked. That's BS! When you're availing the service you don't care where it's parked! You leave your keys, they park it for you and when you're ready to leave, you pay the bill and they get it for you!

Also if somebody is already irritated with the "complicated" system that deviates from the normal or generally accepted idea asks a question make sure to get back at them when you can't give them an answer right away. Don't leave them hanging!

Make sure to put up signs to indicate where the line is and if it is full so people are not misled.

Follow these and you don't have to deal with angry people with raised voices requesting as a last resort to file a complaint.

That was exactly what happened to us at MOA for the John Mayer concert. I am still frustrated with how they do things but feel sorry for those who had to take the beating from us. They were kind enough to put up with us and it's sad that should we have filed a complaint they are most likely the ones to suffer consequences when in fact it is the system that we are complaining about. I sure hope they simplify things and put more order into it. My brother thinks the organizers of the concert are partly to blame as well.

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